Shipping Policy

Last Updated: August 2026

At Lidl European Store, we are committed to providing a reliable and convenient delivery experience for customers across Europe.

This Shipping Policy explains our shipping process, delivery times, and important information regarding your order.

1. Shipping Destinations

We currently provide shipping services to customers in multiple European countries.

2. Order Processing Time

After your order is successfully placed, our team will process and prepare your items.

Processing time:

  • Standard products: 1-3 business days
  • Large furniture items: 3-7 business days

Orders are not processed or shipped on weekends or public holidays.

You will receive a confirmation email once your order has been shipped.

3. Delivery Time

Estimated delivery times:

Standard Products

5-12 business days

Large Items & Furniture

7-20 business days

Delivery times may vary depending on:

  • Destination country
  • Product availability
  • Shipping carrier
  • Customs procedures

4. Shipping Costs

Shipping costs are calculated based on:

  • Delivery location
  • Product size and weight
  • Shipping method selected

The exact shipping cost will be displayed during checkout before payment.

From time to time, we may offer:

  • Free shipping promotions
  • Limited-time delivery offers
  • Special seasonal discounts

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

You can use this tracking number to check your delivery progress.

Please allow 24-72 hours for tracking information to become available after shipment.

6. Large Furniture Delivery

For large furniture products, including:

  • Extendable dining tables
  • Sofas
  • Beds
  • Storage cabinets
  • Garden furniture

delivery may require additional handling time due to size and transportation requirements.

Some large items may be delivered separately from other products in your order.

7. Customs & Import Information

For deliveries within the European Union, most orders do not require additional customs procedures.

For countries outside the EU, additional customs fees, taxes, or import charges may apply depending on local regulations.

Customers are responsible for any applicable customs requirements.

8. Delivery Issues

If your order:

  • Has not arrived within the estimated delivery time
  • Arrives damaged
  • Contains missing items
  • Shows incorrect delivery information

please contact our customer support team.

Please provide:

  • Order number
  • Delivery details
  • Photos or videos (if applicable)

Our team will review the issue and provide assistance.

9. Incorrect Shipping Information

Customers are responsible for providing accurate delivery information.

Please check your:

  • Name
  • Address
  • Postal code
  • Phone number

before completing your purchase.

If incorrect information causes delivery delays or failed delivery attempts, additional shipping costs may apply.

10. Contact Us

If you have any questions about shipping, please contact us:

📧 Email: lidlwarehouse@outlook.com

Customer Service Hours:

Monday - Friday
9:00 AM - 6:00 PM (CET)

Thank you for choosing Lidl European Store.

We are dedicated to delivering quality products and a smooth shopping experience to customers throughout Europe.